At Visit

What to Expect At Your Office Visit

  • Thank you for choosing PGNOVA for your child's care!

  • All patients under the age of 18 years old must be accompanied by a parent or legal guardian and the patient must be present for all visits.

  • Please bring your current insurance card to every visit. Please expect to pay your co-pay prior to your appointment, as well as any outstanding balance from prior visits.

  • We accept cash, credit card and personal checks. Paying your co-pay or any overdue balance at the time of visit will prevent any overdue fees being charged to your account.

  • Referrals are the responsibility of the patient. If your insurance requires a referral please make sure we have this prior to your appointment. Check with your insurance company or primary care providier if needed and have this sent to our office in advance. If we do not have a referral on file and insurance requires it, this may lead to you payng out-of-pocket for the entire visit.

  • Restrooms are located outside the office at the end of the hallway or on the 1st floor near the entrance. Our staff can guide you if needed. Always best to take care of any bathrrom needs prior to or after your visit.

  • There is convenient visitor and handicap parking outside the building. We are located in the same building as Lockheed Martin (large Lockheed Martin sign in parking lot).